F . A . Q

Do you have any questions?

Please read questions bellow and if you can not find your answer, please send us your question, we will answer you as soon as possible.

F.A.Qs

Are LAMSA perfumes original?

Yes, LAMSA perfumes are crafted with premium ingredients and high-quality perfume oils to deliver a luxurious and long-lasting fragrance experience.

How long does the fragrance last?

The longevity of each perfume may vary depending on the fragrance composition, skin type, and weather conditions, but LAMSA perfumes are designed to offer long-lasting performance throughout the day.

Do you offer delivery across Egypt?

Yes, we offer delivery across Egypt. Shipping times may vary depending on your location, and our team will provide you with the delivery details once your order is confirmed.

Can I exchange or return my order?

We aim to ensure complete satisfaction with every order. Exchange and return eligibility depends on the product condition and our store policy. Please contact our support team for assistance regarding your order.

How can I choose the right fragrance for me?

You can explore the fragrance notes and scent profile of each perfume to find the best match for your taste. If you need help, our support team can guide you based on whether you prefer fresh, sweet, woody, spicy, or oriental scents.

How can I place an order?

You can place your order directly through our website or by contacting us through our official social media channels or customer support team.

Ask Us






    Order & Shipping

    How long will it take to receive my order?

    Orders are typically delivered within 3–5 business days, depending on your location and the shipping company's schedule.

    How can I track my order?

    Once your order is shipped, you can track its status using your Order Number through our shipping partner's tracking service.

    Do you ship internationally?

    At the moment, we only deliver within Egypt. International shipping is not available.

    I have not received my order. What should I do?

    If your order has not arrived within the expected delivery timeframe, please contact us via WhatsApp. Our support team will be happy to assist you and check your shipment status.

    Exchange & Return

    What is your return policy?

    You may request a return or refund within 3 days of receiving your order, provided the product meets our return conditions.

    Can I exchange an item?

    Yes. Items can be exchanged within 3 days of delivery, subject to our exchange policy and product availability.

    Are opened perfumes eligible for return?

    For hygiene and quality assurance reasons, opened or used perfumes are not eligible for return or exchange unless the product arrives damaged or has a manufacturing defect.